Unlocking Egypt's Global Software Development Potential: Analyzing Critical Success Factors, Obstacles, and Strategies

Document Type : Original Article

Authors

1 Graduate School of Management of Technology, Egypt

2 Nile University, Egypt

Abstract

This study addresses the unrealized potential of the Egyptian ICT industry in the Global Software Development (GSD) market, which has witnessed significant growth, particularly accelerated by the COVID-19 pandemic's shift toward remote collaboration. Despite this opportunity, Egypt has struggled to capitalize on it. The research aims at identifying obstacles hindering Egyptian software exporters from maximizing their GSD market share and proposes strategies to enhance their activities. Key findings from the study prioritize critical success factors (CSFs) for GSD market share, with the top factors being product quality and a track record of successful projects. Recommendations include encouraging the merger of small companies to form larger-scale GSD providers, providing infrastructure support, and establishing local laws to protect offshore companies. Companies are advised to focus on quality, build a successful track record, and foster strong client relationships through expert management and dedicated roles. These insights and recommendations offer valuable guidance for enhancing Egypt's position in the GSD market. For future research, it is suggested to continue research into the tools and procedures required to raise the quality of locally developed software and to create a record of successful projects for software exporters and the facilities that the government can provide to encourage the integration of small companies, provide the necessary support for infrastructure, and establish local laws that protect companies operating abroad.

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