A Framework for Embracing Business Intelligence and E-Government Integration for Effective Decision-making

As government services are often always monopolistic, it is critical to maximize accessibility. Adopting business intelligence (BI) technology is crucial due to the complexity of making quick and accurate decisions. Technology breakthroughs, big data, and the accessibility of open source information have all contributed to the explosive growth of the business intelligence (BI) market during the past ten years.
This study seeks for establishing a bridge between BI and e-government in order to pave the way for an integrated framework that would improve public administrative decision-making. The main issues with integrating BI into e-government are examined in the study, as well as the types of e-government research that are required to enable the integration in practice.
The research methodology is conceptual. Firstly, the fundamental BI ideas and experiences from the business world are reviewed. Secondly, BI research traces in e-government are examined. Thirdly, a scenario of administrative BI application is developed to identify integration challenges. Finally, the building blocks and connectors for the integration of BI and e-government are suggested and pointing to future research.